Upon completing your purchase you will be immediately provided a download link to your product(s). You will also be emailed a link to your download(s). If you don't receive your downloads, wait 15 minutes. You may also want to check your email spam folder. If you still haven't received your purchase, please contact us.
While you may browse and purchase from any version of our site, please be aware that the majority of our products are delivered as compressed ZIP files. That means you'll need to extract them to get to your actual files. While this is easy on a desktop/laptop, it can be tricky on mobile, and may require an app to work. So yes, you can download your purchases on a mobile device, but we don't necessarily recommend it.
Your download links don't expire, and do not have a download limit, but it's important that you either bookmark the download link or save the download email if you feel you'll need to download again in the future. Download links are generated at the point of purchase. Even if you are signed in, they will NOT be saved to your account.
If you lose your link and need a new one within 45 days of your purchase, just contact us. After that point, it is our policy not to provide new download links. We suggest that you backup your files in the cloud or on an external device for safety.
Due to the digital nature of our products, the Digital Download Shop is not able to accept returns. All sales are final.
However, we want you to be 100% satisfied with our products. So if you encounter any issue with one of our files within the 30 day refund policy period, please contact us right away at firstname.lastname@example.org. Please view our Refund/Returns Policy for more details on eligible refunds.
You'll need a program that supports PDFS, like Adobe Acrobat (which is free). Open the program, click File- Print. Then set your printer (your Canon, Lexmark, etc.), set the number of copies, and set the print size to "Acutal Size" or "Page Scaling- None" or something similar. Double check your print preview, then click print. If you need to trim your printable for any reason, use scissors or a paper trimmer to remove the excess white space.
To print Dropbox bullet journal inserts that are in Dropbox as ZIP folders, you have to download the ZIP with the files you want to your computer and unzip the folder. You can't print from directly within Dropbox because the folders are zipped.
They are uploaded in their ZIP form as some people like to add the whole folder or some of the products to their own Dropbox (via Download- Save to My Dropbox), and having the files zipped takes up less space.
An easy way to make a bullet journal using Digital Download Shop bullet journal printables is to glue or tape the pages into an existing dotted journal. You can even tape them in using washi tape if you want your tape to be decorative! A5 size dotted notebooks are the most popular size.
Another method is to use a discbound journal. You hole punch the pages like in a binder, but because of how they're punched, the pages are much easier to put in/take out. Junior size discbound notebooks are the most popular size of this kind of journal (they fit our half letter printables).
The file you need depends on what you plan to do and what program you want to use. For raster-based programs (Photoshop, GIMP, etc.) you'll want PNGs. For vector programs (like Adobe Illustrator) you'll want AI/EPS vector files. For cutting designs out using a cutting machine (like a Cricut or Silhouette), you'll want SVG/DXF files (though you can also work with PNGs, SVG/DXF files are ideal). Every program is different, and there are even variations between program versions. So if you're in doubt, please consult your manual to check your program's compatible file formats before purchasing.
You'll need a sheet of sticker paper to print digital stickers. Digital Download Shop planner stickers are not designed to be printed on labels (like Avery labels). Set the print size to “Actual Size,” “Page Scaling- None,” or similar to avoid scaling the sticker pages when you print. Then follow your sticker paper's instructions to properly feed it into your printer and print out your stickers. Use scissors or an X-ACTO knife to cut out the stickers. Then use them like you would any other planner stickers!